We're here to help

A screenshot helps us see what you see.

Write to support@renewclock.com with anything you're stuck on. A real person reads it and replies, typically within one working day (we're based in the UAE). We keep support to email so we can give careful answers.

Quick fixes

A date was read wrong from my document. You can edit any field on the confirm screen before saving, and on the item afterwards. Blurry photos and scanned faxes are the usual cause, so a clear PDF helps.

Reminders aren't reaching someone. Check the owner's email address on the item and ask them to look in spam. Adding the reminder address to their contacts usually helps.

My import didn't bring everything in. Make sure dates are in a format your spreadsheet treats as dates, and that there's one item per row. The preview screen shows any rows we couldn't read.

I renewed something but the reminders keep coming. Open the item and click Mark renewed. That stops the reminders and sets up next cycle's date.

The calendar feed isn't updating. Calendar apps refresh subscribed feeds on their own schedule, sometimes only every few hours.

Billing

Change plans, update your card or download invoices from the Billing page.

Who we are

Renew Clock is a product of StyleLine FZE, SRTIP Free Zone, Sharjah, UAE.